Privacy Policy

Privacy Policy DeegoNepal (deegonepal.com) Effective Date: March 2026

Who We Are DeegoNepal is an online store based in Nepal selling eco-friendly, handcrafted bamboo products and home décor made by heritage artisans. Our website address is: https://deegonepal.com For privacy-related questions, contact us at: +977 9849835559 | Kathmandu, Lalitpur and Bhaktapur, Nepal

What Information We Collect We collect personal information when you:

• Place an order (name, email, phone number, shipping address, payment details)
• Create an account on our website
• Submit a contact form or send us a message
• Subscribe to our email newsletter
• Leave a product review or comment

We also automatically collect technical data such as your IP address, browser type, device type, and pages visited through cookies and analytics tools.

How We Use Your Information We use your information to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and receipts
• Respond to your customer service inquiries
• Send promotional emails and offers (only if you have opted in)
• Improve our website experience and product offerings
• Detect and prevent fraud or unauthorized activity
• Comply with legal obligations under the laws of Nepal

Cookies Our website uses cookies to remember your preferences, keep items in your cart, and analyze traffic. You may disable cookies through your browser settings, but this may affect your ability to shop or use certain features on the site.

Third-Party Services We may share your information with trusted third parties who help us operate our business, including:

• Payment processors (eSewa, Fonepay, bank transfers)
• Shipping and courier partners
• Website hosting and analytics providers (e.g., Google Analytics)

We do not sell or rent your personal information to any third party for marketing purposes.

Data Retention Order and account data is retained for a minimum of 5 years for accounting and legal compliance purposes. You may request deletion of your personal data by contacting us, subject to our legal retention obligations.

Your Rights You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data where legally permissible
• Unsubscribe from marketing emails at any time using the unsubscribe link in any email

Children’s Privacy Our website is not intended for children under 13. We do not knowingly collect data from children.

Changes to This Policy We may update this policy periodically. Changes will be posted on this page with a revised effective date.